Terms of Sale
These terms describe the general commercial framework for quotations and sales by HK EQGOO LIMITED. Order-specific terms stated in a quotation, proforma invoice, order confirmation, or other agreed document take priority where they differ. Last updated: September 2026.
Seller and Contact
HKEQGOO.com is operated by HK EQGOO LIMITED (香港易齊購有限公司), Company Registration No. 3224929.
Hong Kong Office: Lippo Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong.
Email: [email protected]
Hong Kong Office: Lippo Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong.
Email: [email protected]
Catalog Information and Quotations
Website product pages, technical summaries, availability labels, and catalog content are provided to support part discovery and enquiry. They are not a binding offer, live inventory commitment, or guaranteed lead-time statement.
A sale is based on the applicable quotation and accepted order terms. Price, quantity, availability, lead time, minimum order quantity, packaging, date code, documentation, and other commercial conditions are confirmed for the specific enquiry.
A sale is based on the applicable quotation and accepted order terms. Price, quantity, availability, lead time, minimum order quantity, packaging, date code, documentation, and other commercial conditions are confirmed for the specific enquiry.
Part Identification and Requirements
Buyers should provide the exact manufacturer part number and required quantity. Any package, date-code, lifecycle, traceability, compliance-document, inspection, testing, labeling, or other project-specific requirement that matters to the purchase should be stated before order.
Alternative or similar parts are not treated as approved substitutes unless the buyer agrees to the proposed part after appropriate technical review.
Alternative or similar parts are not treated as approved substitutes unless the buyer agrees to the proposed part after appropriate technical review.
Payment, Shipping and Delivery
Payment method, currency, payment timing, shipping method, freight charges, delivery destination, taxes, duties, insurance, and any applicable trade term are confirmed in the quotation or order documents. Buyers are responsible for providing accurate delivery and import information required for the shipment.
Quoted lead times are estimates based on the information available when quoted and may be affected by supplier, carrier, customs, or other circumstances outside reasonable control. Material changes will be communicated when known.
Quoted lead times are estimates based on the information available when quoted and may be affected by supplier, carrier, customs, or other circumstances outside reasonable control. Material changes will be communicated when known.
Quality, Inspection and Documentation
Quality conditions are order-specific. Inspection, laboratory testing, traceability documents, certificates, photographs, or other deliverables are included only when they are expressly agreed as part of the quotation or order scope. See our Quality Assurance page for the information buyers should state before purchase.
Returns, RMA and Order Issues
If material does not match a confirmed order requirement, contact HKEQGOO promptly with the order reference, exact MPN, quantity affected, packaging information, and clear evidence. Do not return material until return instructions are confirmed. Each case is reviewed against the applicable order and agreed terms. See the Returns & RMA Policy.
Manufacturer Information and Intellectual Property
Manufacturer names, trademarks, product names, datasheets, and technical documentation remain the property of their respective owners. Manufacturer information may change; buyers should use the applicable manufacturer documentation and confirmed order requirements when making technical decisions.
Order-Specific Terms
These website terms are a general framework. Where a quotation, proforma invoice, order confirmation, supply agreement, or other mutually accepted commercial document states different or additional conditions, the agreed order-specific document governs that transaction. Questions about an order or proposed term can be sent to [email protected].