Purchasing FAQ
Answers to common questions about finding parts, requesting quotations and sending purchasing requirements to HKEQGOO.
How do I request a quote?
Open the Request a Quote page or send the exact manufacturer part number and quantity to [email protected].
What information should I include?
At minimum, provide the MPN and quantity. Add manufacturer, target price, required date, package, date-code preferences, documentation or testing requirements when those conditions matter.
Can I submit several part numbers or a BOM?
Yes. A spreadsheet or multi-part list can be sent to [email protected]. HKEQGOO is also building a more direct multi-part RFQ workflow around the website.
What if I cannot find the part on the website?
Send the exact MPN for sourcing review. A missing catalog page does not prevent you from asking about the part.
Why are some products shown without a regular price?
HKEQGOO uses an RFQ-based purchasing model for products where price depends on quantity and purchasing conditions. A blank regular price directs the customer to request a quotation instead of relying on a fixed retail price.
Can I specify packaging, date code or documentation requirements?
Yes. Include these conditions with the enquiry so they can be reviewed and confirmed before purchase.
How are alternative parts handled?
Alternative or similar parts are shown only when there is a reliable source for the candidate. A candidate still needs technical review before it is treated as a replacement.
How can I contact HKEQGOO directly?
Email [email protected] or use WhatsApp at +86 18826239437.